These Terms and Conditions govern access to and use of the Hotel María Gloria website, as well as booking and payment services. By accessing or using our services, you fully agree to these terms.
All bookings must be made through our website, official channels, or at reception. Bookings are subject to availability and confirmation by the hotel. You must provide truthful and complete information.
Bookings made through the website are currently registered under pay-at-hotel mode. The displayed value is an estimated total and final confirmation may be reviewed by reception according to availability and current policies.
Bookings made through the website may be cancelled online up to 24 hours before check-in using the booking code and registered email address. After that period, the request must be handled directly with the hotel.
The processing of personal data will be carried out in accordance with our Privacy Policy. We use security measures to protect customers’ sensitive information, including payment data and identification details.
The hotel is not responsible for temporary interruptions of the website, technical errors, or damages arising from the misuse of information by third parties. Guests are responsible for the proper use of the facilities during their stay.
The hotel reserves the right to modify these terms and conditions at any time. Modifications will take effect from the moment they are published on this website.
If you have questions or comments about these terms, you can write to us at info@hotelmariagloria.com or call us at +57 311 5902014.